SynapseConnect

Fix Your Network.
Fast.

SynapseConnect uses AI to eliminate ghost networks, ensure compliance, and reward high-performing providers, turning network management from a cost center into a competitive advantage.

Eradicate "Ghost Networks"

Our AI continuously verifies your provider directory, automatically identifying and flagging inaccuracies to ensure CMS & CAA compliance and improve member experience.

From Fog to Focus

  • Dr. Evelyn Reed
    Disconnected Phone
  • Oak Valley Clinic
    Not Accepting Patients
  • Dr. Ben Carter
    Disconnected Phone
  • Sunset Behavioral
    License Expired
  • Dr. Maria Sanchez
    Verified

AI-Powered Resolution

1,247 Flags Resolved

Automatically this week

Directory Accuracy: 99.7%

The Scientific Pivot

Stop paying for access. Start investing in outcomes. We replace the "Black Box" of network referrals with the proven science of the Therapist Effect.

Standard Matching

The "Black Box"

Based on zip code and availability. Outcomes are unknown.

Patient with Social Anxiety

Matched to: Generalist Provider

Poor Therapeutic Fit

18%

Chance of Remission

From Policing to Partnering

Shift from chasing providers for compliance to rewarding them for excellence. Our Gold Card engine identifies top performers, reducing administrative burden and fostering true partnerships.

Policing ProvidersRewarding Excellence

Endless Follow-up

Spending hours chasing providers for updated information and compliance documentation, leading to provider abrasion and network gaps.

The only matching logic defensible in court.

Validated by the NIH and published in JAMA Psychiatry (2021).

5x Better

Outcomes

Source: PCORI

64% Higher

Reimbursement

Source: Internal Case Study

2023

NIMH Grant

Source: National Institutes of Health

The High Cost of Mismatched Care

Treatment attrition and relapse are expensive. SynapseConnect's TOP Match engine improves outcomes and delivers significant cost savings by connecting members to the right provider, the first time.

Powering the new infrastructure for:

Talkspace
AAFP
ACOFP
NIH